Hello you! I know its been so long since we caught up. I do hope you are doing well and the pain is at ease. I have been nervous about sharing my own updates, but after looking far and wide there isn’t many of us talking about our experiences, whether that has been down to not feeling seen, being in pain, or just trying survive this strange brutal world.
Every post I do is a call out to you, a check in, everything seems to have gone all ghostly quiet. It is almost like we have stopped studying ourselves. Humans with Klippel-Feil syndrome, this is a call out. Some questions, you can answer at the bottom of this post, through email or just to towards yourself. No pressure here.
Right lets get into it, PILLOWS!!!!!!! PILLOWS EVERYWHERE, but not a spot to sleep, will it creak or will IT cease until the alarm clock bleeps. In the UK, have you found a pillow or a cushion that you have experienced to be affective in pain or discomfort for Klippel-Feil Syndrome?
Here are some UK available, pillow and cushions we have found so far, to have been helpful, firstly pillows, if you have Klippel-Feil syndrome, you understand the extreme frustration of just being able to find a pillow, hundreds if not thousands of pounds on just trying and buying over and over again. Sore ears, sore ceased neck and throbbing spine.
We found a good base, a thinner pillow, made out of very high density foam, it is very firm, and thinner than average pillow, this pillow was from SNUGGLEDOWN BLISS in 2024. We tried our best to reach out to SNUGGLEDOWN, but after a year of back and forth, we got absolutely nowhere, they either couldn’t find the pillow or it was only produced for a short amount of time, we couldn’t find it anywhere. Nevertheless, the pillow itself is thin slightly curved and made out of High density foam. On top of this pillow, inside the same case we placed an EVE side sleeper, this beauty consists of; memory‑foam core, soft hollowfibre layer around it then another memory‑foam layer with a cotton quilted cover. Separately underneath the main pillow, a booster almost, very thin pillow on amazon made of just memory foam, but supportive as a base. It is 2.25 inches, (they also do 3.25 inch) so very thin, but that little stage for the pillow really helps. If you have found comfort with any pillow and you have Klippel-Feil syndrome, please feel free to share at the bottom of this post or through email.
HIGH DENSITY Foam (Possibly Polyurethane foam) SNUGGLEDOWN BLISS Cool touch range (pasta)(The supporting base) thin (in the same case as the eve, if I find another one in the future I will edit this post and provide a link)
The Eve Side Sleeper Pillow (Sauce) Memory Foam Pillow | Side Sleeper Hybrid Pillow | eve sleep
The plate, The pasta, The Sauce. Now so far we have found that this combination gave the best support tested so far. Some people with Klippel-Feil Syndrome may find this helpful, some may of already found their comfort, if you are still searching, I hope you find what you need to, to feel comfortable. If we ever find any other adjustments I will always edit this post.
NEXT STOP!!!!! CUSHIONS. Now this is a whole world of different shapes, different sizes and quite frankly an ocean of overwhelming foam and cotton. But here is what we have found so far!
Starting off with the biggest one of the lot. Its called a reading cushion originally, but I say we vote and change the name to transformer cushion! Looking at some, not many found but the ones we could find were reviewed as being too soft or not supportive, and some even said they started collapsing after a month! So we ended up getting this one! EXSNUGY 2-in-1, now this thing came in a little rectangular box, vacuum sealed, it pops out like a lung that’s never experienced oxygen, brilliant packaging. So this pillow can be used in bed and basically, we found it to be a very good temporary bed version of a recliner. It comes with two arm rests, now you don’t have to fully attach them we found that only having them attached to the strap and not the main back piece gave more room to rest arms to take the pressure off neck and back muscles. We found that, again a booster was needed sometimes, which is the 2.25 inch cooling pillow from earlier. It is a very good cushion, the only issue I would say with the EXSNUGY Transformer is that it it very firm, so if you have shoulder blade issues or Sprengels Deformity that can come along with Klippel-Feil Syndrome then maybe see if a softer version would be more appropriate. There are different versions on amazon with leg support too! (I can honestly say I got emotional when I first used this cushion, just taking the weight of my neck was a relief).
Next Cushion, Now the style of this is a Cervical bone cushion, The pillow with it’s own restraints. We are sure there are better cushion versions of this one, slightly mixed feelings in the beginning , the shape is perfect, the straps are absolutely brilliant yet long. Now this pillow was a trial, but we can see how it can be improved at home. Which then gave me the idea that you can either buy this pillow for the straps and then buy a different cervical bone pillow with shorter hooks, orrrrrrr you can change the inside to match what firmness you need. The zip opens up all the way so you can easily personalise the firmness. You can fill it with, wool, foam or even buckwheat which is the firmest. You can take it anywhere and strap it to any seat. We found it helped because it is small enough in the middle so It doesn’t feel like your neck is being pushed too far forward or dropping back too much. Finding comfort is so hard, so as we go along this journey we will share and edit this post as time goes on and hopefully we can evolve with each other and learn from what has been comfortable and uncomfortable. This pillow is customisable and the straps that come with it are brilliant. If you find a better version that is simply portable please comment or share your experiences of cervical bone shaped pillows. What some will find comfort in, some will find uncomfortable, but it is better to know and have tried, then to keep possible comfort away.
Now we have another cushion, Now This is called The Serro Pressure U Cushion, depending on personal preference these cushions are very customisable, either 6cm thick or 10cm they also have normal chair size which will fit into pretty much any chair, but they do have an armchair/wheelchair version. Their cushions are very well made, if I could scream from the rooftops about these guys I would. Now we got the 10cm standard Serro u-cushion version. It takes pressure off, they have two material types in this design, one in the memory foam and a Theracube version for longer sitting down periods. I will place both links underneath and you can check out their whole website. They are called PUTNAMS, they are based in Devon and they are all handmade by ACTUAL HUMANS! Now if I was to honestly and wholesomely recommend a pillow/cushion company, it would be these guys, their array of cushions are just incredible. There is not many companies we can rave about but this one is it. If you have two minutes and you have Klippel-Feil syndrome, or just chronic pain, anything, check these guys out.
Sero Pressure Cushion Coccyx Cut Out – Putnams
Theracube Cushion – Contoured Wheelchair Coccyx Cushion
I do hope something has been of help to you, someone you know or love. If you have any experiences that you would like to share either on the post or anonymously through email please do, lots of love to you all.
This post is based entirely on own use and experience. We purchased all items, and The Echoheart Project is not sponsored, paid, or influenced by any brand mentioned. Any opinions shared are independent and for informational purposes only.

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